Charter Communications says it’s adding jobs in Wisconsin, including many call-center positions, as the cable TV industry struggles with customer satisfaction, according to a national survey.
Charter, which in 2016 acquired Time Warner Cable and moved into Milwaukee and other markets under the Spectrum brand, said Tuesday it is seeking to fill more than 275 jobs in Wisconsin, including up to 120 customer retention positions in Milwaukee.
In Fond du Lac, the company is hiring 80 customer service representatives. In Appleton, it’s hiring about 50 customer service reps, and in Madison about 25 broadband technicians.
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