Air Force veteran Mark Gendron lives just a few miles from a psychiatrist who can help treat his post-traumatic stress disorder.
But Veterans Affairs Department officials won’t pay for the treatment.
“So I’m paying for it myself,” the 55-year-old Minnesota resident said. “I don’t understand why I have to. They sent me a card that was supposed to let me go see any doctor. But VA won’t let me use it.”
Gendron is one of tens of thousands of veterans left scratching their heads about the VA’s new Choice Card program, designed to give veterans in remote areas or facing long wait times a chance to easily turn to private care providers.
The closest available VA psychiatrist Gendron can visit is 70 miles away in St. Cloud, an unbearable burden for the retired vet who is also his disabled son’s primary caregiver. Private care options are supposed to be open to any veterans who live more than 40 miles from a VA facility.
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